The commands above will troubleshoot authentication on the FortiGate Gathering FortiClient Logs This will be useful to provide to TAC if needed. Set the terminal to capture the output to a file. You can run them from the GUI Console screen or by using your favorite terminal application (e.g. Here are some troubleshooting commands for the SSL VPNs on the FortiGate. 98% – corruption of services/often resolved by reinstalling the client on the laptop. 40% – Application or the Fortigate causing the error, occasionally caused by the local machines/network setup Percentage and Possible Issue - 10% – Local Network/PC issue As more and more users are using remote access VPNs and probably using FortiClient, I wanted to share the errors you are encountering based on the percentage when it fails and some troubleshooting steps around Remote Access VPNs.
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